Shipping policy

Thank you for shopping with My Vybe Planner! We are honored to be part of your journey toward gentle planning, calm clarity, and intentional living. 🌸

Order Processing:

All products are made to order through our trusted print-on-demand production partner.

Orders are typically processed and fulfilled within 2-5 business days BEFORE shipping. During holidays, promotions, product launches, or periods of high order volume, fulfillment may take a little longer. Once your order has been fulfilled, you will receive a shipping confirmation email with tracking information.

Estimated Delivery Times:

AFTER fulfillment, estimated shipping times are:

United States

  • Standard Shipping: approximately 3–4 business days

Estimated total delivery time for most U.S. orders: 5–10 business days.

**Please note that these timeframes are estimates and are NOT guaranteed.**

Free Shipping:

Free shipping applies automatically at checkout when the subtotal of items in Mindful Accessories is $75 or more after any discounts are applied.

Digital downloads (planners, journals, coloring pages) are delivered instantly by download — they do not need shipping, so they don't count toward the $75.

*Example: $60 in accessories + $30 in digital = $90 total, but shipping is still charged because your accessories alone minus the digital are under $75 in this example.

Tracking Your Order:

Once your order ships, you will receive an email containing tracking information so you can follow your package's journey.

If you do not receive tracking information within 7 business days of placing your order, please email us at: My Vybe Support

📧 myvybesupport@myvybeplanner.com

Please allow up to 24–48 hours for a response. 

Shipping Delays:

While we do our best to ensure timely delivery, delays may occasionally occur due to one or more of the following:

  • Holidays
  • Weather Conditions
  • Carrier Delays - (We are not responsible after transferred to carrier.)
  • High Seasonal Demand
  • Product Availability Issues

**My Vybe Planner is NOT responsible for shipping delays once a package has been transferred to the shipping carrier.**

Incorrect Shipping Addresses:

Please carefully review your shipping address before placing your order.

**If an incorrect address is provided and the order has already entered production or shipped, we may be unable to make changes. Additional shipping charges may apply if an order must be reshipped.**

Lost or Damaged Packages:

If your package arrives damaged or appears to be lost in transit, please email us immediately within 14 days of the estimated delivery date at: My Vybe Support

📧 myvybesupport@myvybeplanner.com

Please Include:

  • Your Order Number
  • A Description of The Issue
  • Photos of All Damaged Items Are Required

We will work with our fulfillment partner to review the situation and determine the best resolution. Please allow up to 24–48 hours for a response. 

Thank you for supporting My Vybe Planner. We appreciate you and hope your purchase brings a little more calm, clarity, and intention to your everyday life. 💕